Shipping Policy

Processing Time:

Orders are processed and shipped within 3–4 business days.

Domestic Shipping:

Standard Shipping: 4–9 business days.

Tracking Your Order:

You will receive a tracking number via email once your order has been shipped.

International Shipping:

Standard Shipping: 10–28 business days.

Shipping Address:

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses.

Lost or Damaged Packages:

If your package is lost or damaged during transit, please contact us at info@lazzzycat.com.au with your order number and tracking information.

Return / Refund and Exchange Policy

For returns, refunds, or exchanges, please refer to our policies below:

Returns / Refunds: Accepted within 14 days after delivery with a customer-paid postage fee. Returns and refunds are processed upon receiving the items. Shipping fees will not be reimbursed.

Exchanges: To exchange items, please contact us within 14 days of receiving your order. Return the original items using the same package. Shipping fees apply.

Condition: Items must be in their original packaging and in unused, re-sellable condition. Garments that are deemed to be faulty will be eligible for a full refund.

Note: Discounted Items Policy

Please note that discounted items are not eligible for return, refund, or exchange. All sales of discounted items are final.

We recommend reviewing your order carefully before completing the purchase. If you have any questions about a discounted item, please contact our customer service team for assistance before placing your order.